How long will delivery take?
Due to COVID19 and current restrictions around Australia, deliveries are taking 5-14 days on average with Australia Post. In some cases, deliveries are taking up to 21 days. You can find more info on COVID19 here.
Will I get a tracking number?
You sure will. Your tracking number will be provided within 1-2 business days of your order being placed. Please note that there may be a delay in updates from your tracking number. Some packages are being delivered even after having no tracking whatsoever. This is not on our end, it is due to the shipping carrier, so please keep this in mind when tracking your parcel.
Which company delivers your orders?
All orders are dispatched with Australia Post, apart from bulky items such as furniture which are sent with a road courier (we will update you regarding delivery of your bulky item).
How much does delivery cost?
We offer free standard delivery on all items Australia wide.
How soon do you send orders?
We dispatch orders within 1 to 2 business days. Business days are based on Australian Eastern Standard Time and do not include national public holidays or specific public holidays in NSW.
Do you offer express postage?
At the moment, Homezy does not offer same day, express or overnight delivery services.